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• Article

  Criminal liability for banking crime perpetrators who make false records of customer deposits (decision study number: 2644/ Pid.B /2021/PN Mdn)

  Yusuf Gideon Silaban, Shulhan Iqbal Nasution

  26 Sep 2025 · DOI: 10.55942/pssj.v5i9.666

  214 Views

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  criminal liability bank employees false records
• Article

  The meaning of innovation in the umrah business process: A qualitative study on umrah travel

  Hidayatul Nur’Syamsiyah, Leonard Adrie Manafe, Dodit Cahyo Nugroho

  30 Jun 2025 · DOI: 10.55942/pssj.v5i6.420

  450 Views

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  Umrah Business Innovation Digital Technology Government Regulation Human Resources Congregation Trust
• Article

  The phenomenon of begging in the comment columns of public figures’ Instagram account viewed by the lens of Media Ecology Theory

  Rafiqah Yusna Siregar, Mazdalifah Mazdalifah, Sri Ulina Br Sembiring

  17 Sep 2025 · DOI: 10.55942/pssj.v5i9.556

  427 Views

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  Media Ecology Instagram Public Figure Digital Begging
• Article 2026

  Journalists’ perceptions of the use of Artificial Intelligence (AI) platforms in news production: A case study of Harian Disway Online Media

  Mohamad Nur Khotib, Bayu Wira Handyan

  05 Mar 2026 · DOI: 10.55942/pssj.v6i3.1584

  117 Views

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  Artificial Intelligence Digital Journalism Journalists’ Perceptions Diffusion of Innovation Online Media
• Article 2026

  The effectiveness of Customer Relationship Management (CRM) systems in improving optical customer satisfaction: A meta-analysis and bibliometric study (Jakarta Region)

  Sri Wahyu Budoyo Kusumo, Arraywed Yudita Wibowo, Ardhitya Furqon Wicaksono, Judi Antono, Levya Otivian Nuvida

  14 Jan 2026 · DOI: 10.55942/pssj.v6i1.540

  275 Views

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  CRM customer satisfaction optical retail meta-analysis bibliometrics loyalty programs digital health services