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• Article 2026

  Gender-based leadership disparities: obstacles to women becoming leaders in student organizations

  Syfriza Davies Raihannabil, Friska Novelia, Karini Halma, Nadya Noor Hastin, Marlon Brando Rajagukguk

  11 Mar 2026 · DOI: 10.55942/pssj.v6i3.964

  105 Views

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  culture gender inequality gender-based leadership student organizations women’s leadership
• Research Article 2026

  Urban workers’ experiences in consuming C-Drama: An interpretative phenomenological analysis approach

  Muhammad Rizky, Edoardo Irfan

  14 Apr 2026 · DOI: 10.55942/pssj.v6i4.1729

  52 Views

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  Chinese micro-drama interpretative phenomenological analysis escapism multi-platform viewing urban workers media consumption Indonesia
• Article

  Optimization of digital marketing strategy through e-commerce is increasing SME sales Batik Cikadu, Tanjung Lesung, Pandeglang

  Prita Prasetya, Winda Widyanti, Riska Rosdiana, Febrina Mahliza, Dian Primanita Oktasari

  30 Mar 2022 · DOI: 10.55942/pssj.v2i3.174

  1065 Views

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  Batik Cikadu Digital marketing E-commerce SME
• Article

  The effect of information technology and service quality on customer loyalty of Bank Mandiri Jakarta Patra Jasa Branch

  Faif Yusuf, Ahmad Taufik, Aris Hidayat

  13 Aug 2021 · DOI: 10.55942/pssj.v1i2.103

  469 Views

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  Information Technology Service Quality Customer Loyalty
• Article 2026

  The effectiveness of Customer Relationship Management (CRM) systems in improving optical customer satisfaction: A meta-analysis and bibliometric study (Jakarta Region)

  Sri Wahyu Budoyo Kusumo, Arraywed Yudita Wibowo, Ardhitya Furqon Wicaksono, Judi Antono, Levya Otivian Nuvida

  14 Jan 2026 · DOI: 10.55942/pssj.v6i1.540

  275 Views

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  CRM customer satisfaction optical retail meta-analysis bibliometrics loyalty programs digital health services