Search Results

• Article 2026

  Analysis of donors satisfaction with LAZISMU kendal digital fundraising

  Ikhsan Intizam

  20 Jan 2026 · DOI: 10.55942/pssj.v6i1.1494

  146 Views

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  donor satisfaction digital fundraising zakat institution Islamic philanthropy LAZISMU Kendal
• Article

  The influence of service quality and price on guest loyalty during the COVID-19 pandemic with guest satisfaction as an intervening variable at Hotel Grand Cityhall Medan

  Naomi Claudya Anantha Ginting, Marudut Sianturi, Yeni Ariesa

  30 Jul 2023 · DOI: 10.55942/pssj.v3i7.227

  571 Views

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  Service Quality Price Guest Loyalty Guest Satisfaction
• Research Article

  The Effect of Customer Relationship Management (CRM), Service Quality, and Value Creation on Customer Satisfaction among Customers of PT Pegadaian (Persero) Cisalak Branch, Depok

  Andhi Dwy Noviono

  31 Dec 2021 · DOI: 10.55942/pssj.v1i6.1752

  14 Views

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  Customer Relationship Management (CRM) Service Quality Value Creation Customer Satisfaction PT.Pegadaian (Persero) Cisalak Depok
• Article

  Problems of the elimination of criminal sanctions in law number 2 of 2017 concerning construction services: A study of policies and legal protection of construction accident victims

  Ismaidar Ismaidar, Bambang Fitrianto, Haris Habibi, Sagita Purnomo, Enda Leginta Barus, Bima Lumbanbatu

  17 Nov 2025 · DOI: 10.55942/pssj.v5i11.918

  219 Views

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  Legal Certainty Criminal Disparity Construction Services Justice
• Article

  The effect of information technology and service quality on customer loyalty of Bank Mandiri Jakarta Patra Jasa Branch

  Faif Yusuf, Ahmad Taufik, Aris Hidayat

  13 Aug 2021 · DOI: 10.55942/pssj.v1i2.103

  469 Views

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  Information Technology Service Quality Customer Loyalty