Search Results

• Research Article

  Factors that Influence and Maintain the Market-Leading Position of PT. Pegadaian (Persero)

  Andayani Sihaloho

  30 Sep 2024 · DOI: 10.55942/pssj.v4i9.1766

  20 Views

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  customer loyalty emotional closeness market leader product diversification service quality
• Article

  Trust as a mediator between customer experience and repurchase intention: Evidence from TikTok Shop Users

  Muhamad Amir Ariandi, Muhammad Rinaldi

  29 Aug 2025 · DOI: 10.55942/pssj.v5i8.661

  939 Views

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  Customer Experience Trust Repurchase Intention Tiktok Shop Social E-Commerce
• Article

  E-WOM, influencers, and online reviews in Wardah cosmetics purchase decisions on Shopee

  Dian Wahyuni, Tengku Syarifah, Tri Andriani, Putri Sandini

  30 Nov 2025 · DOI: 10.55942/pssj.v5i11.1599

  123 Views

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  E-WOM Influencer Online Customer Review Purchase Decision
• Article

  Criminal liability for banking crime perpetrators who make false records of customer deposits (decision study number: 2644/ Pid.B /2021/PN Mdn)

  Yusuf Gideon Silaban, Shulhan Iqbal Nasution

  26 Sep 2025 · DOI: 10.55942/pssj.v5i9.666

  214 Views

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  criminal liability bank employees false records
• Article 2026

  Enhancing papermark’s brand awareness and profitability with a blue ocean strategy

  Theresia Maria Septyas Nugraheni

  31 Jan 2026 · DOI: 10.55942/pssj.v6i1.1621

  107 Views

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  brand awareness digital engagement consumer perception creative industry market positioning consumer insight stationery branding