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• Article

  Improving member loyalty through service quality: A case study of Citra Abadi Savings and Loan Cooperative

  Nanda Rahayu, Leonard Adrie Manafe, Dodit Cahyo Nugroho

  30 May 2025 · DOI: 10.55942/pssj.v5i5.433

  473 Views

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  Tangibles Reliability Responsiveness Assurance Empathy
• Article

  Problems of the elimination of criminal sanctions in law number 2 of 2017 concerning construction services: A study of policies and legal protection of construction accident victims

  Ismaidar Ismaidar, Bambang Fitrianto, Haris Habibi, Sagita Purnomo, Enda Leginta Barus, Bima Lumbanbatu

  17 Nov 2025 · DOI: 10.55942/pssj.v5i11.918

  219 Views

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  Legal Certainty Criminal Disparity Construction Services Justice
• Article

  The legal consequences of breach of performance in cooperation between service providers and companies that use event organizers (PT. Showbitz Mitra Utama)

  Putri Yunita Sihotang, Alvin Hamzah Nasution

  31 Aug 2025 · DOI: 10.55942/pssj.v5i8.643

  232 Views

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  Default Cooperation Agreement Event Organizer Dispute Resolution
• Research Article

  The Effect of Service Quality and Product Quality on Customer Satisfaction and Its Impact on Participant Loyalty in BPJS Ketenagakerjaan

  Parlianita Parlianita

  30 Sep 2022 · DOI: 10.55942/pssj.v2i9.1775

  15 Views

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  Quality Service Quality Products Customer Satisfaction and Loyalty
• Article

  Analysis of the impact of the community development program of PT Pertamina Patra Niaga integrated Terminal Pangkalbalam on local community empowerment

  Tiara Ramadhani, Rani Ade Ningsih, Afifah Khairul Muti'ah, Devraldo Sandhika

  28 Oct 2025 · DOI: 10.55942/pssj.v5i10.890

  294 Views

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  CSR community empowerment waste management sustainable development